Hi, I’m Melissa E. S. Harris. I'm a versatile creative and technical professional with a foundation in physics and over 20 years of experience across media production, sales, publishing, and medical engineering. I specialize in creating clean, professional content for worship services, funeral programs, websites, and educational materials.
Schindler Elevator Company 2017 – 2019
Senior Inside Sales Representative- Wayne, NJ
- Provided estimates based on customer requests and specifications.
- Managed and oversaw project status from proposal throughout manufacturing process.
- Collaborated with local EPCO Business Development Managers to gain knowledge of the customers’ experiences.
ThyssenKrupp Americas 2014 – 2017
New Installation Sales Representative- Chicago, IL
- Prospected elevator and escalator opportunities for new installation in the City of Chicago and western suburbs.
- Performed preliminary design work with architects and general contractors.
- Conducted lunch and learn meetings with architects, contractors and owners.
Otis Elevator Company 2009-2014
Service Sales Account Manager- MN, WI, OH
- Retained and increased revenue on the largest account in the territory.
- Increased elevator maintenance, repair and modernization business in Northwest Ohio and Southern Michigan.
- Met sales goal for 2012; 200%+ market repair growth from 2011 to 2014.
- Effectively utilized scientific knowledge and resources to support sales messages and address customer concerns.
Education
Bachelor of Science in Physics from Spelman College in Atlanta, GA.
Skills
- Expert in elevator/escalator design principles and technology.
- Strong sales and customer relations experience in the vertical transport sector.
- Knowledgeable in industry standards, building codes, and safety regulations.
Digital Design
In addition to my technical expertise in elevators and escalators, I use digital tools to enhance designs and presentations. This includes 3D models, digital mockups, and interactive presentations that help clients visualize their projects in a new light.